TUESDAY MAY 4
8:00 - 8:30a.m. Tradeshow & Networking
8:30 - 8:40a.m. Morning Remarks from President & the Honourable Ravi Kahlon MLA
8:40 - 9:25a.m. Keynote: City of North Vancouver: Leading the Economic Recovery Charge (ED)
Mayor Linda Buchanan, City of North Vancouver
City of North Vancouver Mayor Linda Buchanan recognizes the important role that business and industry play in supporting the viability of the local economy, as well as the wellbeing of residents. To that end, last spring Mayor Linda Buchanan convened a Business Advisory Working Group, with representation from many sectors, to guide local recovery efforts with concrete action and policy changes in the wake of the COVID-19 pandemic. From supporting flexible outdoor dining and liquor licensing to their temporary patio program, Mayor Buchanan will highlight how the City of North Vancouver faced the pandemic head on and used it as an opportunity to create positive, lasting change for both businesses and residents.
9:25 - 9:40a.m. Networking Break & Tradeshow
9:40 - 10:25a.m. Breakout Sessions #5
- Marketing With an Edge - Downtown Victoria Takes us back to the 80s (MC)
The pandemic made marketing of BIA member businesses and areas more critical than ever. While many people embraced the concept of shopping local, main streets and downtowns still had to ensure people saw these areas as still ’local’. Creative marketing was one way to keep mains streets and downtowns in the mind’s eye of the public. This session will explore some imaginative ways that marketing helped during the last year.
Jeff Bray, Executive Director, DVBIA
- COVID’s Immediate and future impact on Transportation and mobility (OM)
10:25 - 10:30a.m. Wellness Minute
10:30 - 11:15a.m. Breakout Sessions #6
Power of Data (ED)
The Canadian Urban Institute identified neighborhood-level data as an immediate priority action to measure economic recovery and inform local decision-making. As such, data plays a large role in the Downtown Vancouver BIA’s economic recovery efforts. James Anderson from the Downtown Vancouver BIA and Edward Yu from Environics Analytics will highlight how Downtown Vancouver was impacted by COVID-19 and changes in visitor mobility patterns and lifestyle segments as a result of the pandemic.
James Anderson, Research and Data Analyst, Downtown Vancouver BIA & Edward Yu, Sales Consultant, Environics Analytics
Digital Transformation: Key to business success & resiliency (ED
Terence Sawtell, Founder & Strategy Director, Goatsocial & Bonnie Burnside, Manager, Downtown Surrey BIA
11:15 - 11:30a.m. Networking Break & Tradeshow
11:30 - 12:00p.m. Keynote: Relations First, decolonizing practices for BIAs (PL)
Ta7taliya Michelle Nahanee
A virtual introduction to decolonizing your relations to the land, your work and your community. While the teachings & critical Indigenous theory shared by Ta7taliya Michelle Nahanee are grounded in Squamish world view, they are applicable across Indigenous Territories. Whether you are new to these conversations & practices, or you are wanting to reconnect to, and re-inspire, your unlearning journey, join us!
12:00 - 12:30 p.m. Lunch on your own, Networking Break/Tradeshow
12:30 - 1:15 p.m. Breakout Sessions #7
- Making space for people (PL)
In the summer of 2020, it became apparent that our main street was not going to provide enough space for people to safely social distance. Our BIA made the quick decision to work with the City to pilot an expanded sidewalk and patio program. Within a few weeks of making the decision to create this new space, our BIA, along with the municipality made it happen. We learned a lot from our experiment and got some great feedback about having the extra space, public realm, and seating. We now have a case to expand the pilot and advocate for permanent changes to our main street to make it more pedestrian friendly.
In this session, I’ll share how we implemented the project, who we worked with, how we got the municipality on board and feedback we received from both businesses and patrons.
Cherie Klassen, Executive Director, Old Strathcona Business Association
- SMART (SURREY Mobilization & Resiliency Table) and CHART (Children & Youth At-Risk Table) are proven multi-agency situation tables to assist vulnerable people in getting the supports they need, and to lower situations of acutely elevated risk in Surrey’s business areas and beyond.
The Surrey Mobilization and Resiliency Table (SMART) is a risk driven response model that was developed to address the social, chronic challenges in Surrey’s “downtown” City Centre and has since expanded to all of Surrey. The table meets weekly and brings together social and human service providers (alongside police and businesses), to address community concerns about individuals causing disturbances. The focus is on short-term and immediate interventions. This intervention model will be discussed in detail drawing from the experience of the highly successful “situation table” in Surrey. Based on the success of Surrey’s SMART, a modified situation table was developed in 2019 to address earlier interventions for children & youth at risk of gang involvement ages 6-19 years and their families. The success of CHART will also be highlighted.
This session will also outline how the Provincial government is currently supporting the expansion of these tables across B.C. Learn how you and your business area may be able to benefit from developing one
Colleen Kerr, Manager, Community Safety Stakeholder Engagement City of Surrey
Morten Bisgaard, Manager of Service Delivery, Ministry of Social Development & Poverty Reduction (SDPR)
Colleen Cornock, Crime Prevention Supervisor, Kelowna RCMP
1:15 - 1:20 p.m. Wellness Minute ENERGIZER
Join Tammy Skomorowski, Registered Counsellor, Meditation & Spiritual Life Coach, and owner of True S3lf: Wellness for Mind, Body & Spirit ~ in this fun, hands-on energizer. Tammy brings 30 years of counselling and teaching experience to help you release stress and nervous energy, and tap into refreshed, rejuvenated vitality. Blending ancient spiritual practices with brain biology, you’ll move your body, raise your energy, and lift your spirits.
1:20 - 2:05 p.m. Closing Keynote
The Power of Collaboration: How BC’s BIAs and tourism industry can work together toward community recovery (ED)
In the closing keynote, Maya Lange will provide an update on Destination BC’s scenarios for economic recovery, key markets and extensive marketing plans, and how BIAs and the tourism industry can align their work to benefit community businesses around the province.
Maya Lange, Vice President of Global Marketing, Destination BC
2:05 - 2:30 pm. Networking Break & Tradeshow
2:30 p.m. Closing Remarks Announcement - Location of 2022 Conference
**BONUS** 2:30 - 3:00 p.m. The Lobby - breakout rooms will be open to continue your conversations, say goodbye, etc (just like you would in the lobby of the hotel!)